Privacy Guarantee

Privacy Guarantee

At Eden Hotels & Resorts, we respect and protect the privacy of our customers and those who use our websites. The following Privacy Statement provides details about how your personal information is collected and used. This privacy statement applies to the network of Eden Hotels & Resorts websites, products and services that are located in, but not limited to the Eden Hotels & Resorts domains.


Information Collection and Use

Eden Hotels & Resorts is the sole owner of information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Eden Hotels & Resorts collects information from our users at several different points on our website.

We need the following information in order to process your requests or to enter you in any promotional contests: your name, e-mail address and mailing address. If you are making a reservation, we also require your credit card number and its expiry date and your telephone number. There are times when we may ask for, or you may choose to provide Personal Information about yourself and your business to assist us in meeting your various needs. For example, we may ask you for information about your personal preferences, which helps us develop a unique Preference Profile that enables us to serve you better.
We may also collect other Personal Information when you make a reservation for, or register or use the facilities of, or stay at one of our hotels. At times, we may conduct surveys to better understand the needs of our customers.


How We Use Your Personal Information

Your Personal Information may be used for the purpose of providing you with services at our hotels, servicing your requests, improving our services, and developing and informing you of additional services provided by Eden Hotels & Resorts.
We may also aggregate statistics that we gather about our customers and provide these statistics to third parties. However, when we do, these statistics will not include Personal Information that identifies individuals. We may also use, disclose and communicate your Personal Information if required to do so by law, including by an order of any court.



Some of our sites provide links to third-party websites, such as those of our business partners and online advertisers. While on these sites, Eden Hotels & Resorts or its partners may collect information about you. Because Eden Hotels & Resorts does not control the information policies or practices of these third parties, you should review their privacy policies to learn more about how they collect and use personally identifiable information.



We take every precaution to protect the confidentiality and security of your personal information by using industry-recognized security safeguards such as firewalls, coupled with carefully developed security procedures to protect your information from loss, misuse or unauthorized alteration. When we ask for sensitive information, such as credit card numbers, we protect it through the use of encryption during transmission, such as the Secure Socket Layer (SSL) protocol.

Eden Hotels & Resorts takes care to reinforce the importance of our website visitors' security and privacy among our employees. Our employees are trained and required to safeguard your information and, using physical, electronic and procedural safeguards, we restrict access to personal information to those employees and agents for business purposes only. Additionally, we use internal and external resources to review the adequacy of our security procedures.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on the Eden Hotels & Resorts website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If you have any questions please contact us directly at